Candle Comfort Candles

Candles Made In The USA

Aromatherapy Candles

Sculptured Candles

Decorative Candles

Pillar Candles

Frosted Candles

Votive Candles

Black Candles

Christmas Candles

Wedding Candles

Burning Tips

Candles: History Of

Secure Order Cart

USPS Printable Order Form

Customer Testimonials

Shipping Time

UPS shipping guidlines

 

UPS Ground Shipping Guidlines

We ship UPS ground, Over night and 3 day deliver is also available upon request.

Shipping Policy

Shipping/Handling costs are determined by weight of your order and your location. If you are purchasing more then one item you will find that the shipping cost is much lower per item shipped. Shipping charges include insurance against damaged or lost merchandise.

THIS STORE IS SET UP TO PROCESS RETAIL and WHOLESALE PRICES.

Wholesale discounts are processed according to our wholesale purhase price guidelines. If you do not order the minimum requirements for percentage discount you cannot receive wholesale discounts.

SHIPPING ALONE MAY TAKE UP TO TEN (10) WORKING DAYS. (depending on your loction)

IF YOU HAVE ANY QUESTIONS OR CONCERNS YOU MAY CONTACT US AT:

Email:candlecomfort@msn.com
Day Time Telephone: (503) 330-0345 or (503) 682-3070

Product Return Policy | Privacy Policy

All of our candles are individually handmade, as with all handmade candles no two items are alike. You may notice small flaws that are common trait's of handmade candles, these small flaw's gives each candle it's own unique charm.

Please Read Carefully: All returns require obtaining a Return Merchandise Authorization (RMA) number. All claims for credit, dissatisfaction and/or damages must be placed by email within 5 days of receipt of merchandise. If you are not satisfied with your purchase please contact us with reason of dissatisfaction and to obtain instructions on returns and/or product exchanges. Candle Comfort will not give credit refunds without prior authorization or without ARS label. Unauthorized returns without proper ARS labels: No credit will be issued on any unauthorized returns. Returns without proper ARS label will result in shipping charges billed to your account without further notice. Candle Comfort will not refund credit on returns or exchange on any product that has been used or maliciously damaged. All shipments are insured against damage during delivery to their destination. Should your order contain any damage please contact us immediately and we will assist you in filling out a damage claim report. Returned candles MUST BE in their original packaging and are subject to a $15.00 restocking fee.

*The shipping cost of any returns or exchanges remain the responsibility of the customer, unless the merchandise is being returned because the order was incorrectly filled by us or the merchandise is defective.

Special Request Candles

Special request orders will be refunded at 50% if cancelled before shipment or if returned for any reason.    If shipment has been made, the customer is liable for all shipping expenses for such special request candles. If you would like to return a product please email or call  (503) 330-0345 for further instructions.

Please be advised that non drip candles will not drip only if used properly. Refer to our Candle Burning Tips.

Candle Comfort Candles | Sculptured Candles | Decorative Candles | Aromatherapy candles | Black Candles

Frosted Candles | Pillar Candles | Votive Candles | Wedding Candles
Christmas Candles | Taper Candles | Wholesale Candles
Candle Burning Tips | History Of Candles | FAQ's | Printable USPS Order Form | Privacy Policy | Customer Testimonials
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